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Hotel Reservations Specialist

Company: N/A

Location: Orlando, FL

Pay: N/A

Contact Information


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Phone: n/a
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Job Description

JOB SUMMARY   
Under supervision, the Hotel Reservations Specialist is responsible for providing exceptional customer service to hotel guests through phone and email interactions, processing various  reservation and payment transactions, and providing general information and assistance to maximize guest enjoyment of their Diamond Resorts vacation experience. 


ESSENTIAL JOB FUNCTIONS

EDUCATION
 
EXPERIENCE


SUPERVISORY RESPONSIBILITIES
 
LICENSE & CERTIFICATIONS


SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices.  Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
 
Specific skills and abilities include, but are not limited to the following:
 

Job Requirements