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In-House Marketing Manager

Company: N/A

Location: Lee, MA

Pay: $60,000.00 - $70,000.00 /Year

Contact Information

Name: Michelle Tharpe
Phone: 757-941-1552
Fax: n/a
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Job Description

Holiday Inn Club Vacations is searching for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships? We’re looking for people like this to join our friendly, engaged, professional team.


The Face to Face Marketing Manager is responsible for the Face to Face Marketing team booking the maximum number of qualified tours as a result of the check in process to the resort. The Manager is to ensure that the team is motivated to book tours and that the representatives are operating in a professional and organized manner while providing a positive world-class experience to our owners and sales tour guests. The Manager will be responsible for developing and training the representatives to ensure success. The Manager is responsible for partnering with the Front Desk team and Greeters to provide a high level of customer service.

Manager will be expected to meet all minimum production standards.


This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.


All In-House Marketing staff (In-House Marketers, Greeters)



Job Requirements



While performing the duties of this job, the employee is regularly required to stand; walk, sit; use hands and finger, handle or feel; reach with hands and arms; talk and hear. The employee is required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The incumbent in this position spends the majority of the time in an air-conditioned office. Incumbent must be flexible to adapt to immediate changing situations and environments based on staff and guests needs.


Flexible rotating schedule Monday through Sunday, including weekends and holidays. Schedule/shift may vary based on business needs.